Terms & Conditions

These terms and conditions and your use of this website are governed by English law and you agree to submit to the non exclusive jurisdiction of the English court. This law does not affect your statutory rights.

All prices on this site are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT).

Delivery Policy & Terms

Please allow 3 working days for your order to be ready, if you are collecting from the farm or its being delivered to you there will be an email with rough times when the meat will be available. Any delivery times quoted are best estimates, based on availability and normal delivery time. Please see our Delivery Page for further information about delivery times and rates. In the event of a delivery not being delivered within the quoted time, the company shall not be liable for any losses, costs damages or expenses incurred to either the customer or a 3rd party.

Prices, Description & availability of goods

Prices and availability of goods are subject to change without notice. However the customer will only pay the price of goods at the time of purchase. Some prices where are shown are based on weight, and may be subject to variation depending on the exact weight of an individual product. We will always do our very best to achieve exact weights, however due to items being cut by hand we cannot guarantee precise weights.

Where items are temporarily out of stock we will contact you so that you may choose between a refund on the item, receiving it when it is back in stock or selecting an alternative product. Whilst we take the utmost care to ensure that all product descriptions, images, information & prices are accurate, we do not accept any liability for any inaccuracies, errors or omissions.

Orders will be accepted & processed at our sole discretion & we reserve the right to decline orders without providing an explanation.

Payment

All of our online payments will be processed through PayPal, All transactions are shown in pounds sterling (£).

Privacy

BofsHogs is committed to maintaining the privacy of all of its customers. All customer details will be stored on a secure database for reference purposes only. We will never pass your details on to a 3rd party. We will only ever contact you by telephone if an urgent issue arises with your order.

Complaints

Should you have any form of complaint regarding any service or product that you have received from Bofshogs, please call us on either 01623 861164 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. . We will always aim to acknowledge complaints within 3 working days.

Cancellation/Returns

We offer an 'unconditional guarantee' as we want you to be totally satisfied with every item you receive from BofsHogs. If however you are unsatisfied with a product, please do contact us and we will resolve the matter either through a refund or replacement, at our discretion.

You have the right to cancel any order made, unless the order has already been dispatched in which case we will be unable to cancel the order.

Bofshogs reserve the right to offer conditions on refunds based on quality reasons. We may ask for you to provide evidence of any quality issue, and may make arrangements for these items to be collected or returned to us. Failure to provide evidence, or make such items available for return, could compromise your ability to have a refund. All refunds are at the company's discretion. All refunds will be processed within 10 working days of an agreed refund amount.